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Frequently Asked Questions
How can we help you?
Where is my order?
Your order will be delivered in approximately 14 days. You can check the status of your shipment and see where your order is by clicking on the following link.
Can I pay cash on delivery?
No, cash on delivery is not available at the moment. You can choose from our secure payment methods at checkout to complete your order without any problems.
How does the 90-day guarantee work?
If you're not satisfied, we don't want your money. You have 90 days to decide: either you love your purchase, or we'll refund you, no questions asked. No rip-offs, no risk.
You will not have to provide us with any reason to proceed with the return request.
Can I receive my package anonymously?
Here your privacy is not an option, it is a certainty. Each order is shipped in a completely neutral package, without logos, names or references to the content.
No one will be able to understand what is inside, only you will know. Buy with complete peace of mind, confidentiality is 100% guaranteed.
📦 Can't find what you're looking for? Our team is ready to help!
Fill out the form below and our support team will respond to you as soon as possible at the indicated email address, ensuring you a fast and dedicated assistance!
For questions about your order or returns, please include your order number to help us process your request more quickly.